About FAA$T™ - Pharma Financial Reconciliation Experts

FAA$T™ was built by pharma insiders with 30+ years of industry experience. Learn about our patented reconciliation process and the team behind the platform.

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Built by people who've done this work.

FAA$T™ wasn't designed in the abstract. The first use case was built for Patient Support Programs (PSP) from direct experience inside Canada's pharmaceutical Patient Support Programs where invoice reconciliation is high-stakes, manual, and time intensive. Our goal was to reduce the reliance on excel workbooks that aren’t designed for the level of data Invoice reconciliation requires.

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The Origin

FAA$T™ Inc. has been in development for seven years.

It started the way most real solutions start, from direct exposure to the problem. Years of doing financial reconciliation for PSP programs manually, then with spreadsheets, then recognizing that the industry needed something purpose-built.

In 2022, the core reconciliation process was patented. By Q4 2025, the platform went live. The CoPay Module launched in January 2026.

This is not a pivot. This is the product.

  • 30+ years of experience in the pharmaceutical industry. 15 years specifically in Patient Support Programs, invoicing, and financial reconciliation.

    That expertise isn't marketing language. It's what powers FAA$T's™ rules engine — the logic that knows where invoice errors hide, what compliance flags to surface, and how PSP financials actually flow in practice.

    Generic reconciliation tools don't have this. They connect systems. FAA$T™ interprets them.

  • FAA$T™ holds a granted patent for its core financial reconciliation process, a methodology developed from years of working inside the PSP financial ecosystem.

    The patent covers the rules-driven approach to matching PSP invoices against SOW terms, flagging discrepancies, and producing audit-ready documentation.

Who We Serve

FAA$T™ serves pharmaceutical companies operating Patient Support Programs in Canada — specifically PSP, finance, compliance teams responsible for PSP invoice oversight.

If your team is managing:

  • High-volume PSP invoices across multiple vendors and drug lines

  • Manual or spreadsheet-based reconciliation workflows

  • Compliance exposure from unverified invoice charges

  • Finance team capacity constraints on reconciliation and reporting

Then FAA$T™ was built for your situation

The Team

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Nicole Serena

Nicole Serena is the CEO of PSP Solutions™ and FAA$T Inc., with more than 30 years of experience in the pharmaceutical industry, patient access, financial operations, and complex program management. She has worked with over 35 pharmaceutical manufacturers and healthcare organizations across Canada to improve operational performance, financial stewardship, governance, and sustainability.

Nicole is the creator of FAA$T™ (Financial Administration and Assistance Support Tool), an intelligent financial administration and oversight platform designed to improve visibility, accountability, reconciliation, and decision support across complex financial environments. 

Recognized as a speaker, author, and strategic advisor, Nicole is known for helping organizations simplify complexity, identify hidden risk, and create scalable systems that support smarter operational and financial decision-making.

Founder
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Rahul Rao

Rahul Rao is an entrepreneur who has developed artificial intelligence and data solutions for the insurance industry for more than a decade. His expertise in big data, applied AI, and software development for a high-compliance industry is key to ensuring long-term, sustainable success with insurers, pharmaceutical companies, and the group insurance industry. Rahul leads strategic partnerships, innovation, and capitalization for CloudAdvisors.

Technology Provider
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Operations Manager

Sara Waldron

Sara Waldron is the Operations Manager at FAA$T Inc., with a background in business development and operations within Canada's PSP industry. Sara contributes to the operational rollout of FAA$T, helping translate strategy into clear workflows and dependable execution. She supports the team in strengthening internal processes, sales operations, and the systems that keep day-to-day work running smoothly.

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Customer Service Manager

Daanyaal Bandukwala

Daanyaal Bandukwala is the Founder and Managing Director of Next Vision Healthcare Consulting, Next Vision Group, INK Global, and INK Americas, advising pharmaceutical organizations on commercialization strategy, patient access, specialty pharmacy, and trade and distribution.

With experience spanning sales, market access, patient support programs, and distribution, Daanyaal works across the full commercialization lifecycle to support product launches and optimize performance in complex healthcare environments. He has worked with pharmaceutical manufacturers across Canada and internationally, with expertise spanning ophthalmology, oncology, rare disease, and specialty medicine.

A frequent speaker and advisor, he leads strategic engagements and executive discussions globally across the industry, with a focus on building scalable access models, strengthening program oversight, and driving measurable outcomes in pharmaceutical commercialization.